Privacy Policy

Last Updated: August 27, 2025

1. Introduction

SharpAbacus Learning School (OPC) Private Limited ("SharpAbacus", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sharpabacus.com or use our educational services.

2. Information We Collect

Personal Information:

• Name, email address, and phone number
• Age and educational background
• Parent/guardian information for minors
• Payment and billing information

Educational Data:

• Course enrollment and progress tracking
• Assessment scores and performance metrics
• Learning preferences and activity logs
• Class attendance and participation records

Technical Information:

• IP address and browser information
• Device type and operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and improve our educational services
• Process enrollments and manage student accounts
• Track learning progress and provide personalized feedback
• Communicate about courses, updates, and support
• Process payments and maintain financial records
• Ensure platform security and prevent fraud
• Comply with legal and regulatory requirements

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in providing our services
• Payment Processors: Companies like PhonePe and Razorpay for secure payment processing
• Educational Partners: Certified teachers and tutors involved in your courses
• Legal Compliance: When required by law or to protect our rights and safety

5. Data Security

We implement appropriate security measures to protect your personal information including:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication systems
• Secure hosting and backup systems

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Student educational records are typically retained for 7 years after course completion.

7. Your Privacy Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Export your educational data

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser, though this may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

We provide educational services to minors with parental consent. We take additional precautions to protect children's privacy and comply with applicable child protection laws.

11. International Users

Our services are primarily intended for users in India. If you access our services from other countries, your information may be transferred and processed in India.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.

13. Contact Us

For privacy-related questions or concerns:

• Email: admin@sharpabacus.com
• Phone: +91-8618914500
• Address: Bangalore, Karnataka, India
• Contact Form: Contact Us

Data Protection Officer: admin@sharpabacus.com

Effective Date: August 27, 2025